Reporting to Director of Development, the Associate Director, Annual Giving and Membership will help the Studio Museum set a vision for all membership and annual giving marketing and communications efforts for gifts under $10,000. The selected candidate will lead the development and execution of targeted direct marketing appeals in collaboration with the Director of Development and the Communications Department through all channels, including mail, email, and web/digital. The selected candidate will be responsible for establishing strategic objectives and developing and implementing short- and long-term tactics to further Studio Museum’s brand and mission in all marketing efforts. The Associate Director, Annual Giving and Membership will effectively manage departmental marketing and communication costs while driving profitability and growing Studio Museum’s annual giving base.
Essential Job Duties and Responsibilities:.
- Reimagine and build the Museum’s membership, monthly sustainer, and annual giving programs in advance of the opening of the Museum’s new building
- Oversee all print and digital communications to all donors under $10,000, delivering information that is timely, accurate, and effective in retaining current donors and attracting new donors
- Manage all multichannel donor acquisition, upgrade, and reactivation efforts, including the production of direct mail, e-newsletters, social media, online advertising and paid search, events, etc., while tracking each channel to gauge performance
- Contribute to the development of departmental revenue projections and expense budget; monitor and adjust the forecast and manage costs throughout the fiscal year
- Supervise the Annual Giving and Membership Associate, creating a mentorship environment through clear communications and reasonable setting of expectations
- Oversee cultivation events and communications
- Work closely with other internal departments to create new opportunities for donors, maximize synergies between departments, and further donor growth
- Oversee all membership mailings including renewals, acquisitions, and acknowledgments
- Develop direct mail and email calendar and content in collaboration with the Communications Department, including electronic communications to members (e-newsletters), membership content for Studio magazine (the Museum’s award-winning semi-annual publication), and web content as needed
- Use analytics to compile and analyze previous direct marketing results, prepare materials and plans for improved performance, and deliver donor analysis reports to the Director of Development and the Chief Advancement Officer
- Discretely handle proprietary, sensitive, and confidential information as it relates to Museum donors and their contributions.
Travel Requirements: ☐ Yes ☒ No
Physical Demands: ☐ Yes ☒ No
The successful candidate will be highly organized, self-motivated, detail-oriented, creative, professional, discreet, and able to manage multiple projects under tight deadlines. The candidate must possess exceptional interpersonal skills and an ability to work collaboratively with all levels of staff, volunteers, and prospective donors. This is an exceptional opportunity for a fundraising professional who is looking to grow in their career during a historically significant moment for a major cultural institution.
- Bachelor’s degree required
- Seven or more years of relevant experience
- Candidate must be detail-oriented and highly organized
- Self-starter able to meet deadlines, work collaboratively, and manage several projects at once, including the ability to handle confidential information with complete discretion
- An understanding of budgets
- Ability to work well under pressure
- Dedication to quality control and ownership of job responsibilities
- Proficient computer skills and in-depth knowledge of relevant software such as Microsoft Office Suite (PowerPoint, Excel, and Word) and Raiser’s Edge
- Professional museum experience and/or an interest in furthering the Studio Museum’s mission is a plus
- Available to work events on evenings and weekends as needed
Job Competencies (Key Behaviors and Essential Abilities):
- Commitment (Core Value) - to the mission and values of The Studio Museum in Harlem.
- Collaborative (Core Value) - works well with others at all levels of the organization, as well as with key external stakeholders
- Initiative (Core Value) - takes self-directed, appropriate action to influence outcomes and/or drive progress and positive change.
Salary commensurate with experience, skills, and knowledge.
The position is open until filled. Please send a resume, cover letter, and professional writing sample to firstname.lastname@example.org. Include “Associate Director, Annual Giving and Membership” in the subject line of your email. No phone calls or faxes.
Please note that while careful consideration will be given to each submission, the Museum will only be able to contact those applicants whose knowledge, skills, and work experience best fit the requirements of the position.